Contact Centre sales and appointment setting
SIQ’s Contact Centre can service Inbound and Outbound calls, handling both Business and Residential customers. We offer dedicated end-to-end outsourcing in both sales and service, along with bespoke lead generation and appointment setting.
Our team can be trained to use your CRM – or alternately our in-house system can be integrated to meet your needs. This means onboarding a new campaign is simple for both our team and yours.
Our engagement model provides a cost-effective, performance-driven solution for clients – delivered onshore from our Melbourne Head Office. This ensures your business does not have to compromise the customer experience while effectively managing cost.
Our management team have a broad range of experience in implementing Contact Centre Campaigns across a wide range of industry types – along with optimising existing projects. Our agents have a high drive for success and will be the voice of your brand.
If you are looking for either a dedicated or overflow call centre, SIQ can help.